LEAD · TRANSFORM · GROW
We drive transformation and accelerate growth
Approach
ANALYSIS & INSIGHTS
We believe analysis and insight gathering is critical to transformation efforts because it’s the foundation and vision from which strategy operates.
The formula is simple: come up with key questions and answer them with a mix of numbers, market knowledge and customer experiences.
The insights that follow paint a clear customer value proposition, identify opportunities, and outline the changes needed within the business.
BUILD & DRIVE
Critical initiatives go to top executives.
What comes with it is a sea of materials, communication needs, cross-functional engagement, and follow-ups…all on a timeline of “ASAP”…on top of the daily management of the business.
Organizations tend to forget: Management capacity is a finite resource.
Our work focuses on leading cross-functional programs powered by a small, agile team of talented individuals who work alongside existing teams.
MEASURE
Business management pioneer, Peter Drucker, often said “You can’t manage what you can’t measure” and we firmly believe in this idea. With a transformation a weekly email or pulse check just does not cut it.
If a company’s vision will be realized, it needs the organization engaged and measuring “engagement” is tricky.
Recent blog posts
The Breakup
Over the last 30 years, some of the largest Consumer Packed Goods (CPGs) and brands built powerful businesses that outpaced the rest of the market. Pursuing constant innovation, expanding gross margins, and growing in emerging markets, large CPGs outperformed the…
The Good, the Bad and the Ugly (of retail)
The digital consumer is difficult to catch and moves quickly, typically in an unpredictable manner and often without notice. As a result, retailers attempt a wide variety of ways to both please their customers as well as their shareholders. In today’s article, we highlight three interesting trends which companies employ as they strike the required balance.
The gift that always gives: customer-centricity
There is little doubt that as the digital revolution continues and customer crave more from their interactions with companies, a winning strategy will hinge on good customer experience.
The apprehension of the category killer
A principal section of retail that has fallen prey to market forces is the “category killer.” In an age of endless aisle, hyper-convenience, and so many upstart brands, the market needs less apprehension and more definitive category leadership from these specialists.
Champagne wishes and caviar dreams
With companies no longer able to claim convenience as their calling card, a company must deliver at least one of three core concepts.
To Infinity and Beyond: re-invigorating Bed, Bath
Most analysts and observers of the retail space are not quite ready to declare the once dominant category-killer dead, however the financial picture is causing distress. We ask the obvious questions: what happened and how can it be fixed? We then outline solutions to aid the recovery.