Groceryshop wrap-up: Three ingredients for success you can cart home
As we “checkout” of Groceryshop for the week, we leave Las Vegas, carrying a basket full of ideas — and puns — to help propel you forward. When digesting so many…
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Groceryshop: Day 2 observations
We are back at it with our recap of Day Two at Shoptalk after an action-packed first day.Here is what we observed, with the important caveat that we are not…
Groceryshop 2022: Three observations from Day 1
September marks the start of several annual milestones for many: Fall, school, football and, for those in retail, Groceryshop in Las Vegas. This year is no different with the conference…
Fulfill your omnichannel potential: What you can take away from this summer’s retail headlines
With the dog days of summer fading in the rearview mirror, we look back at a slew of announcements that may have flown under the radar over the past few…
Navigating the rest of 2022: How to be greedy when others are fearful
Many of you have likely heard legendary investor Warren Buffett’s old adage about investing: “Be fearful when others are greedy and be greedy when others are fearful.” It is a…
“BORIS”: Use your stores to optimize customer returns
Whether you ordered the wrong size or it’s the wrong product entirely, the inability for us to examine physical products, before purchasing them online, as we shop digitally more than ever, is causing more frequent returns; in fact, over the past year the total return rate increased from 10.6% to 16.6% for total retail sales.
Increased digital sales offer a logical place for your next set of investments: Stores
How do you spend your limited money? It’s an eternal question for most executives when considering where to spend capital to drive the business forward. Our research shows that – at least for most retailers – the simple act of continuously increasing investments is actually the most important path to driving your growth.