Minneapolis field visit: Mall of America
To see the post-COVID impact on high-traffic malls, we visited the Mall of America in Minneapolis, MN, to spot key insights. A few highlights and takeaways: Mall vacancies and tenant…
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The Retail Leader’s Agenda for 2020
There’s a great line courtesy of Albert Einstein where he was quoted as saying, “If I had an hour to solve a problem and my life depended on the solution,…
Why Your Retail Business Needs to Focus on Customer Experience
Take a closer look at the importance of creating a positive retail experience and how to gather qualitative metrics on your customer experience.
Situational strategy: lululemon’s new selfcare launch
The power of competitive intelligence as a “hack” to jumpstart innovation or product launches is immense. To get more specific on this concept, we look at a topic that has been in the news: the launch of lululemon’s new selfcare line.
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