The Retail Leader’s Agenda for 2020
There’s a great line courtesy of Albert Einstein where he was quoted as saying, “If I had an hour to solve a problem and my life depended on the solution,…
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Why Your Retail Business Needs to Focus on Customer Experience
Take a closer look at the importance of creating a positive retail experience and how to gather qualitative metrics on your customer experience.
Why customers are running to select stores
The phrase “surprise and delight” is often an overused cliché by executives from retailers and brands alike in relation to their newest customer offerings. Most times, though, the latest offering…
The secret to successful retail transformations
Amidst the holiday festivities last week, a nugget of information set off small fireworks in the world of retail which outlined Walmart’s mounting ecommerce losses, courtesy of Recode’s Jason Del…
Why Cashless Retail is Facing Major Backlash
Many businesses already offer these methods, but only a few restrict clients to paying solely through a cashless system.
The apprehension of the category killer
A principal section of retail that has fallen prey to market forces is the “category killer.” In an age of endless aisle, hyper-convenience, and so many upstart brands, the market needs less apprehension and more definitive category leadership from these specialists.
The (Abercrombie) air we breathe
Retail is now digital. With over 210 million people in the USA having placed an order through ecommerce in 2017 and forecasts of $523B in online sales by 2020, it…